Hello,
I would like to display the Comments and Work notes fields (of a CSM Case record) only in the Activity panel on the right side of the form, as highlighted in the screenshot below.
Currently, the same fields are also displayed in the Notes section on the left side of the form. I would like to remove them from the left side while keeping them available in the Activity panel.
However, when I remove Comments and Work notes from the Form Layout, they are also removed from the Activity panel on the right.
Is there a way to remove these fields from the form layout while still keeping them available in the Activity panel?
Thanks,
Smith.
