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Activity Stream not created

armanoj
Mega Sage

Hi,

When I update a field through an After Update Business Rule, the changed value is not appearing in the activity stream.

However, when I update the same field manually, the change is reflected in the activity stream as expected.

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@armanoj 

is your workflow using setWorkflow(false) while updating?

if yes then that change won't be audited and hence won't come to activity stream

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Aditya_hublikar
Mega Sage

Hello @armanoj ,

 

as you mentioned you are using after business and updating field , so might you are using setWorkflow(false) to avoid loop . So  it can be reason that why  your activity stream not getting updated.