Activity stream not updating for all field changes

[ramichehab]

Hello,

I am facing an issue when changing , for example the quantity of a consumable, the change is not being logged in the activity stream. I tried the different solutions online, ex: "Checking the dictionary entry for the field and ensure that the 'Audit' field is checked or set to 'true'. " Changing the filters on 'General' tab and Activity(filter)." .but the issue persists.

Any idea why this is happening?

[Nia McCash]

You need to configure it to show the fields you are interested in: https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/form-administration...

[ramichehab]

Hello @Nia McCash ,

Thank you for the reply. However, I already tried this fix and it still didn't work. Any idea why? or any other suggestions?

Thank you!

[Saloni Patekar]

Hi, 
This is possible if you delete the attribute which is present in dictionary of quantity field. 
Steps:

Open the record, and delete it.

Result: