Activity to show email stream

_Matty
Tera Contributor

Morning/Afternoon 

 

Please I need help configuring the activity field to show the email stream when the email is sent

 

We have emails sent when the state changes from new to access to authorization etc.

 

I just need to add this email activity to the activities 

 

_Matty_0-1676303948830.png

 

Please note, I have seen something add send/receive emails selection to the right column, the only thing is I don not see the send/receive selection on my right column.

7 REPLIES 7

Community Alums
Not applicable

Hi @_Matty ,

System Properties > UI Properties. Locate the property labeled List of roles (comma separated) that can view emails in the Activity Formatter when "Sent/Received Emails" are included.

Then you can see that option of send/receive.

Hello @Community Alums 

 

I navigate to system properties>ui properties and located the property labeled list of role. I see the roles of which I have an admin role, this means I should be able to see the "Send/Received Email correct? But I am not seeing it. 

again the goal is to allow emails sent and received to be tracked in the activity logs for users to be able to see it and know emails are sending

_Matty_0-1676313862485.png

 

Thank you again

 

Dan T_
Tera Guru

With the release of Tokyo (or maybe earlier?), the sent/received emails is now under 2 new headings.  See if those are in your slush bucket for Configurating Activities...

DanT__1-1676315580899.png

 

 

DanT__0-1676315512975.png

Dan T

_Matty
Tera Contributor

@Dan T_ 

 

Before this thread, I attempted this by adding the emails-autogenerated and emails-correspondence and tested and I did not see the activity on my activity log