Actual Effort derived to Billable and Non-Billable effort

maneesh3
Tera Contributor

Hi Team,

In the project form we have Actual Effort field which is auto calculated from time cards attached to the project. Now we wanted to Make a differentiation of Actual Effort into Billable effort and Non-Billable effort from the type of tasks and Sub-Projects created. 

maneesh3_0-1709808825184.png

 

Please suggest how to achieve this.

 

1 REPLY 1

shloke04
Kilo Patron

Hi @maneesh3 ,

 

You can make use of Rate Type feature where you can differentiate it as Billable and Non Billable and is available within Time sheet portals as well.

Look at below link:

https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/cost-management/tas...

 

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke