adaptive cards

[Vedavalli]

for teams actionable notification can we do it using adaptive cards (we're using it because to show the content in table format ) if yes how to do

thanks in advance

[Bhuvan]

@Vedavalli 

Refer below documentation links

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0965008

https://www.servicenow.com/community/developer-articles/servicenow-solution-overview-how-to-update-t...

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB1383540

https://www.youtube.com/watch?v=03qjI9D1wIg

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[kaushal_snow]

@Vedavalli ,

Yes, you can utilize Adaptive Cards to create actionable notifications in Microsoft Teams from ServiceNow, including displaying content in a table format. ServiceNow provides a utility class, MSTeamsNotificationBuilderUtil, for building and sending Teams notifications, which includes methods for sending notifications for various ServiceNow events, such as comments on a record, approvals, and incident communication tasks......To include a table in your Adaptive Card, you can use the Table element, which allows you to define rows and columns to display tabular data. Ensure that the Title field in your card is not empty, as a message will only be sent as a card if a value is specified for the Title....

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.