Add an "actual start time" and "actual end time" time stamp boxes to INC ticket

[Chris Ingram]

I need these two fields added to the Major Incident Tab of the INC for reporting purposes.  Can someone suggest how I may be able to create these and have them appear in the ticket under the Major Incident Tab"?  I also want these fields to be mandatory.

[pwashburn]

Same. Any solutions?

[Dr Atul G- LNG]

Hi @pwashburn  @Chris Ingram 

What is definition of actual start time" and "actual end time and you think, it can be captured?