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Add an "actual start time" and "actual end time" time stamp boxes to INC ticket

Chris Ingram
Mega Expert

‎01-26-2023 11:42 AM

 
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Chris Ingram
Mega Expert

‎01-26-2023 11:43 AM

I need these two fields added to the Major Incident Tab of the INC for reporting purposes.  Can someone suggest how I may be able to create these and have them appear in the ticket under the Major Incident Tab"?  I also want these fields to be mandatory.

 

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pwashburn
Tera Contributor

‎01-04-2024 03:24 PM

Same. Any solutions?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-05-2024 03:47 AM

Hi @pwashburn  @Chris Ingram 

 

What is definition of actual start time" and "actual end time and you think, it can be captured?

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