Add buttons in virtual agent chat window.
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03-16-2024 09:37 PM
Hi everyone,
We have a requirement as below:
When an user selects any topic from "Show me everything" let's say Topic A, then 4 buttons relevant to the topic will be displayed to the user.
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03-16-2024 10:33 PM
Hi there,
What kind of buttons?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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03-17-2024 11:37 PM
This type of 5-6 buttons relevant to the topic selected by user.