Add email option in user interface in story record as we have in SCTASK or Incident records

[gm6]

Add email option in user interface in story record as we have in SCTASK or Incident records

in SCTASK i can see the option

same as in SCTASK i want to add email option in STORY record

[Kirby R · Accepted solution]

1. Go to the Story Record, right click configure Dictionary.

2. Select the dictionary with the Type=Collection and open it.

3. On the Advanced View, add Attribute email_client=true

Please mark as correct answer if this resolves your issue.

[gm6]

Hi @Kirby R 

Thanks for the help, it is working 🙂

[gm6]

Hi @Kirby R 

in story record how to add "Requested for" field and auto populate "Opened by"

Thanks

[Kirby R]

Hi, I am not aware of your current process but basically, you could try to use onload client script and populate depening on current user.