Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Add multiple approver to change request

AmritaT
Tera Expert

How do I add approver to change request if I am not using Assignment group? I want to add something like this :find_real_file.png\

Which is from Requested Item related list.

For CHANGE, I have this option :

find_real_file.png

It doesn't allow me to EDIT as per OOB functionalities.

My requirement is to -

1) Be able to select multiple approver for the change

2) Remove the dependency on the Assignment Group which is available OOB

Any help to achieve the above will be highly appreciated!

1 ACCEPTED SOLUTION

supriya29
Giga Expert

1. Right click on Approvers and select List Control and add the edit button in the Approvers.


find_real_file.png

2. To remove dependency, go to configure dictionary on assigned_to field, and remove dependency. 
find_real_file.png

View solution in original post

5 REPLIES 5

supriya29
Giga Expert

Go to System Definition -> Relationships -> New

Below article may be helpful.

https://www.servicenowguru.com/system-definition/relationships/defined-related-lists/