Add multiple approver to change request

AmritaT
Tera Expert

How do I add approver to change request if I am not using Assignment group? I want to add something like this :find_real_file.png\

Which is from Requested Item related list.

For CHANGE, I have this option :

find_real_file.png

It doesn't allow me to EDIT as per OOB functionalities.

My requirement is to -

1) Be able to select multiple approver for the change

2) Remove the dependency on the Assignment Group which is available OOB

Any help to achieve the above will be highly appreciated!

1 ACCEPTED SOLUTION

supriya29
Giga Expert

1. Right click on Approvers and select List Control and add the edit button in the Approvers.


find_real_file.png

2. To remove dependency, go to configure dictionary on assigned_to field, and remove dependency. 
find_real_file.png

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5 REPLIES 5

supriya29
Giga Expert

Go to System Definition -> Relationships -> New

Below article may be helpful.

https://www.servicenowguru.com/system-definition/relationships/defined-related-lists/