Add region field to knowledge article search results page

[Joshuu]

Hi All,

I have a requirement on the knowledge articles search page.

Below is the knowledge article homepage when we search for any article

Here, we can see Knowledge Base and Category fields, requirement is to include Region field also from knowledge article. How to achieve this?

Could you please assist.

Thanks & Regards.

[Dr Atul G- LNG]

Hi @Joshuu 

Are you referring to Self-Service → Knowledge (V3)? If yes, I recommend not putting any effort into it, as it is being decommissioned/deprecated and will not be available in the newer versions.

[Joshuu]

Hi @Dr Atul G- LNG ,

The path is Knowledge --> Homepage.

[Dr Atul G- LNG]

Hi @Joshuu 

Still the same, this page is going to deprecate soon 

• Starting with the Washington DC release, the Knowledge Management v3 homepage (com.snc.knowledge3) is being prepared for future deprecation. It will be hidden and no longer activated on new instances but it will continue to be supported. The Knowledge Management Service Portal provides the latest experience for this functionality.
• For more information, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

[Joshuu]

Hi @Dr Atul G- LNG ,

So, can't we do this now? is it better to avoid this enhancement?