In our project , we have a requirement we need to use OOB sp portal. But we don't want knowledge article widget , need to remove few sections like My Assessments and Surveys/ Announcements etc. How can I do that?
Is it a good practice to modify a OOB portal or do we need a new portal?
Hi @KS86
You would need to make changes to the homepage and remove or modify the existing menu. However, these would be significant changes, and I would not recommend making them as part of this upgrade, as they could introduce issues during the upgrade process.
The menu currently appears above the page content, so changing its structure could also affect the overall layout and functionality.
My recommendation is to keep the existing homepage and menu structure for now and consider these changes as part of a separate improvement project after the upgrade is completed and stabilised.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696005
