Add users or remove user from group through virtual agent

shaik23
Tera Expert

Hello mates,

 

i am exploring virtual gent i am doing a POC, i want to add or remove users from group when user is selected it should show users group if we select remove choice if exists for adding groups should display 

12 REPLIES 12

@shaik23 

you can create a catalog item and make it conversational and then it can be submitted via VA

that catalog item will have required set of variables like user, group etc and drop down to add/remove

remember there are limitations when it comes to VA and conversational catalog item

Now Assist in Conversational Catalog Request: Guidance for making catalog items conversational 

Conversational Interfaces (VA, Agent Chat, AWA, Sidebar) plugins list, by release 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  Thanks for suggestions

@shaik23 

Thank you for marking my response as helpful..

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader