Add users or remove user from group through virtual agent
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Monday
Hello mates,
i am exploring virtual gent i am doing a POC, i want to add or remove users from group when user is selected it should show users group if we select remove choice if exists for adding groups should display
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Monday
you can create a catalog item and make it conversational and then it can be submitted via VA
that catalog item will have required set of variables like user, group etc and drop down to add/remove
remember there are limitations when it comes to VA and conversational catalog item
Now Assist in Conversational Catalog Request: Guidance for making catalog items conversational
Conversational Interfaces (VA, Agent Chat, AWA, Sidebar) plugins list, by release
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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Monday
@Ankur Bawiskar Thanks for suggestions
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Monday
Thank you for marking my response as helpful..
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
