adding a link the the record being approved on the portal

[Justin scott1]

Hey guys

Is there a simple way of adding in a view of the change or service request an approver is approving via the portal? in the back end in an approval record a view of the change or request being approved is on the approval page. Can we add that to the "my approvals" widget in a simple way?

[Saloni Suthar]

Hi @Justin scott1 ,

There is not a simple way, you would need to clone the OOB widget and customize it. 

Please refer to https://www.servicenow.com/community/developer-blog/portal-diaries-service-portal-approval-summarize... on how to add the approval record information.