Adding a taxonomy to customer portal

Luke James
Tera Contributor

‎03-03-2025 07:02 AM

Good Afternoon, 

 

Within the customer portal I have added a taxonomy, but it is not being displayed. I would like the taxonomy to look like the taxonomy that is on the employee center portal. How do I do this? 

 

Kind Regards, 

 

Luke

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

‎03-03-2025 07:22 AM

Hi @Luke James 

 

I'm not sure if the taxonomy works in CSM/CSP portals the same way it works on the ESC portal.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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Saul6
Tera Guru

‎01-12-2026 02:54 PM

Were you able to get this going?

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