Adding a url in notification to direct user to portal (front end)
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-19-2018 09:12 AM
Hello -
Currently within an notification i use "${URI_REF}" which becomes an hyperlink to a Knowledge article record on the back-end. Where then a user has to scroll down under related links to click view article.
Is there a code that i can put in the notification where the user will be redirected to that knowledge article on the front end (portal) or on the back end but to the actual article where user can see published article?
anything helps, thanks.
5 REPLIES 5

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-19-2018 09:54 AM
Check this thread on how to do that: Portal hyperlinks via email