Adding an Attachment for a Catalog Item on the Service Portal
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07-24-2020 06:53 AM
I am creating an ATF test script for a Service Catalog item on the Service Portal. I have set the field values but before I can order the item, an attachment is required to be added to the catalog item request.
When I selected Add Attachments to Existing Record it says the specified record must exist prior to this step running. If adding attachments to a form that has not been submitted yet, use "Add Attachments to Form" instead.
I tried using the Add Attachments to Form step. It says for this step you must have already opened a form using either the "Open a New Form" or "Open an Existing Record". I am not opening a new or existing form. My steps are as follow:
1. Impersonate a user
2. Open a Catalog Item(SP)
3. Set Variable Values (SP)
I need to add an attachment before the Order a Catalog Item (SP) step can run.The test will fail without the attachment. When I try to use the Add Attachments to Form step I am able to select a file to attach but it does not allow me to add it to the step. If I click the checkbox next to the file name the 'Remove' button is activated. See attachment.
Thanks for any help that can be provided.
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Automated Test Framework
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07-30-2020 03:29 AM
Found another user asking the same question who created an idea and voted for the idea. This is the link.
Thank you for your help.