Adding auto-number field in service catalog

[kms]

Hi All,

I an trying to add an auto - number field in Record Producer. I have created new variable in Record Producer and mapped it to the auto-number field of particular table. Then I am able to see the field in catalog form, but auto-numbered value (like. INC000245) is not appearing.

Is it possible to add this number in the service catalog form ? How can we add ? Please help me on this

[Deepa Srivastav]

Hi,

Use the dynamic default value   - get next padded number and check. not sure as I haven't done it for catalog items.

Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.

Thanks,
Deepa

[jagarnathn]

This can't be possible for a catalog item.

[Ajai S Nair]

Hi Shyama,

You can try the below link for that.

Managing Record Numbering - ServiceNow Wiki

[Allu Gopal]

You can give javascript:getNextObjNumber(); in default value of variable for auto numbering in service catalog form .