adding datacenter class to asset and cmdb

jayantha_rao
Tera Contributor

Hi,

Currently we are using custom field referencing to datacenter table in asset form. We have requirement to add cmdb_ci_datacenter class to asset and cmdb forms. We also need to relate these two fields so that if there is change in asset datacenter field it should reflect in cmdb and viceversa. Please help.

service now ver : Helsinki

Regards,

Jayantha

1 REPLY 1

nitish99
Tera Guru

Hi Jayantha,



Instead of creating reference field for datacenter in both asset and cmdb you could create the datacenter reference field in the asset table only.


Then you can create the reference for asset in the cmdb and dot-walk the datacenter field in the cmdb form.


So whenever you change the value in the Asset's datacenter it will be reflected in cmdb.