Adding timer in Business rule

[Uchel]

Hello behind the notification I need to put a timer before triggering the notification in Business rule.

What code can I use/add?

[Sohail Khilji]

Dear @Uchel ,

using gs.sleep('5000'); 

This will hold the execution of code in milliseconds based on the value that you pass... but this can have an impact of slowness kindly evaluate the risk and proceed. Also, Instead of using gs.sleep() use events for triggering that BR, it's best practice. Here's an example of delay applied on business rule and trigger event:

var when = new GlideDateTime();

var delay = new GlideTime();

delay.setValue("00:00:05");

when.add(delay);

gs.eventQueueScheduled("event_name", current, "", "", when);

Why don't you use flow designer + events to achieve this instead of using business rule..

I hope it helps...

[Uchel]

But Is it possible to add timer in Business rule before can trigger the email?

[Uchel]

Hi @Sohail Khilji ,

I tried the code gs.sleep('120000'); in BR but why the email cannot trigger? I'm just waiting 2 mins but no email send.

This is the BR that no gs.sleep code:

And this is the email trigger:

[Uchel]

Hello I tried that but it's happen again the Intermittent issue.

Do you have idea how to create Flow designer for this issue?

Here's the Email script and BR:

SLA:

Thank you.