Adding TimeZone to system

sarfraz3
Mega Expert

There are some additional time zones added such as:

1.GMT 13:00 Tonga Standard Time (Tongatapu)

2.GMT United Kingdom Time (London)

3.GMT 05:30 India Standard Time (Kolkata)

For instance when i use "Asia/Kolkata" instead of "GMT 05:30 India Standard Time (Kolkata)", it works fine. But when i use the later, all times are taken according to system time.In short it is not recognizing the time zones as correct.

Please help me understand where in back end it is coded to recognize the values OR how can we make use of added time zones.

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Sarfraz,



Can you check below links.


how to add timezone in standard way


How to add new time zone in service-now?



Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.


Thanks


Ankur


Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

7 REPLIES 7

Hi Sarfraz,



Any update on this?


Can you mark answer as correct, helpful and hit like if you were able to achieve the requirement. This helps in removing this question from unanswered list and helps people to find similar question easily. Thanks in advance.



Regards


Ankur


Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

yes i got confirmed that timezone addition is limited and we cannot add custom ones


Nice,



Can you mark the answer as correct and hit like. This helps in removing this question from unanswered list. Thanks in advance.



Regards


Ankur


Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader