Adding user criteria to a service portal page.

dagarson
Tera Guru

Hello this may seem like a simple question but I cant seem to find the answer. Does anyone know if/how you can add user criteria to a service portal page? I dont want the criteria on the entire portal just a specific page.

 

 

Thanks

2 ACCEPTED SOLUTIONS

James-B
Kilo Sage

Yes you can, make sure the can read and cannot read related lists are showing on "sp_page".

View solution in original post

Saloni Suthar
Mega Sage
Mega Sage

You can add user criteria to a page after installing Service Portal User Criteria Support plugin (com.glide.service-portal.user-criteria) plugin. Please review the document for more details 


If my response helped you, please click on "Accept as solution" and mark it as helpful.
- Saloni

View solution in original post

5 REPLIES 5

James-B
Kilo Sage

Yes you can, make sure the can read and cannot read related lists are showing on "sp_page".

Thanks I was missing the plugin so I didnt see them but now I have it.

Saloni Suthar
Mega Sage
Mega Sage

You can add user criteria to a page after installing Service Portal User Criteria Support plugin (com.glide.service-portal.user-criteria) plugin. Please review the document for more details 


If my response helped you, please click on "Accept as solution" and mark it as helpful.
- Saloni

Thank you I was missing that plugin