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10-16-2024 06:12 AM
Hello this may seem like a simple question but I cant seem to find the answer. Does anyone know if/how you can add user criteria to a service portal page? I dont want the criteria on the entire portal just a specific page.
Thanks
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10-16-2024 07:18 AM
Yes you can, make sure the can read and cannot read related lists are showing on "sp_page".
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10-16-2024 07:19 AM
You can add user criteria to a page after installing Service Portal User Criteria Support plugin (com.glide.service-portal.user-criteria) plugin. Please review the document for more details.
If my response helped you, please click on "Accept as solution" and mark it as helpful.
- Saloni

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10-16-2024 07:18 AM
Yes you can, make sure the can read and cannot read related lists are showing on "sp_page".
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10-16-2024 07:31 AM
Thanks I was missing the plugin so I didnt see them but now I have it.
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10-16-2024 07:19 AM
You can add user criteria to a page after installing Service Portal User Criteria Support plugin (com.glide.service-portal.user-criteria) plugin. Please review the document for more details.
If my response helped you, please click on "Accept as solution" and mark it as helpful.
- Saloni
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10-16-2024 07:31 AM
Thank you I was missing that plugin