You need to depend on mail script to get this done...
Mail Script:
(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
/* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
/* Optional GlideRecord */ event) {
var work_notes = current.work_notes.getJournalEntry(1); //replace with element name
var regex= new RegExp('\n'); // searching for the first line break
var work_notes2=work_notes;
var i = work_notes.search(regex);
if (i>0)
{
work_notes2 = work_notes.substring(i+1, work_notes.length);
template.print(work_notes2);
}
})(current, template, email, email_action, event);
Calling mail script in notification:
${mail_script:script_name}
