Additional Comments Notification Not working for ITIL and Admin roles users

[p t1]

Hi Team,

In OOB RITM when additional comments changes notofication triggers for request.requested for and watchlist users.

But currently notification is not triggering if request.requesed for is  itil or admin users.

Notification Name: Request Item commented

I tried changing the weight value to higher, but stills not working.

Thanks

[Harish KM]

Just for testing purpose can you comment the advanced script condition and test?