Additional comments Post button is not visible on sc_task form when state is ON-HOLD.

[suru2]

Hii All,

In SC_TASK when we change the state to ON-HOLD at that time Additional comments/Work Note POST button is not visible. so can anyone help me on that.

Thanks,

[Sumanth16]

Hi @suru2 , 

Please refer below article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0822657

Accept as solution/Hit Like if the solution works for you.

Thanks & Regards,

Sumanth Meda