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Additional comments Post button is not visible on sc_task form when state is ON-HOLD.

suru2
Tera Contributor

‎08-01-2024 02:12 AM

Hii All,

 

In SC_TASK when we change the state to ON-HOLD at that time Additional comments/Work Note POST button is not visible. so can anyone help me on that.

 

Thanks,

0 Helpfuls
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5 REPLIES 5

Sumanth16
Kilo Patron

‎08-02-2024 09:27 AM

Hi @suru2 , 

 

Please refer below article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0822657

 

Accept as solution/Hit Like if the solution works for you.

 

 

Thanks & Regards,

Sumanth Meda