Admin override check box

siva44
Tera Contributor

I have created one write acl for field and give the one role and unchecked the admin override so Admins not accessible that field but when that role assign to Admins then also it is not  accessible how to fix that troubleshoot

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@siva44 

so admin is not allowed to write

have you added some condition in that ACL?

even if you give some role in ACL admin gets all roles in system

Did you debug the ACL?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Chaitali_Vale
Mega Sage
Mega Sage

Hello @siva44 ,

Double - check the ACL configuration to make sure it's set up correctly. Verify that the "Admin Override" checkbox is associated with the correct condition and script, and that the ACL is enabled.

If my answer helped you, please mark it as correct and helpful. 

Thanks & Regards,

Chaitali Vale