Admin override check box
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09-17-2023 10:00 PM
I have created one write acl for field and give the one role and unchecked the admin override so Admins not accessible that field but when that role assign to Admins then also it is not accessible how to fix that troubleshoot
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09-17-2023 10:35 PM
so admin is not allowed to write
have you added some condition in that ACL?
even if you give some role in ACL admin gets all roles in system
Did you debug the ACL?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-17-2023 10:52 PM
Hello @siva44 ,
Double - check the ACL configuration to make sure it's set up correctly. Verify that the "Admin Override" checkbox is associated with the correct condition and script, and that the ACL is enabled.
If my answer helped you, please mark it as correct and helpful.
Thanks & Regards,
Chaitali Vale