Developer

Script to create reporting settings on user created Flows, Subflows, and Actions

I was annoyed to find that reporting had been disabled on my Flows and Actions after upgrading to Australia. I was told to update each one individually when required, which seems akin to closing the gate after the horse has bolted. So, I've created a...

Question

approvals are not waiting for all groups which are collected in the list collector field

The List collector field on the change record needs to gather groups in the new state and subsequently trigger approvals for all those groups in the Access state. I'm utilizing Flow Designer and have implemented the 'Ask for Approval' action to gener...

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MID Server to Instance - hints on how to achieve hybrid encryption of sensitive data

Retrieving sensitive data from a 3rd party system via a MID Server script file (PowerShell) that invokes an API call (Invoke-RestMethod). Want to encrypt it before transmission to the instance and decrypt it there appreciate if anyone can confirm if...

Question

Set a time field to a NULL value

Hello experts!I have a requirement to set a time field to NULL by default instead of our system default of "12:00:00 AM " (this is our instance's system default format).The business need is to be able to distinguish when the time field is actually me...

Question

Making a Downloadable Attachment in an Order Guide

Hello. We currently have many similar Catalog Items that use shared Variable Sets. Many of these Catalog Items have files that the user needs to download, fill-out, and re-attach to the Catalog Item. We do this by attaching the required files to b...

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Resolved! PDI instance unavailable for 3+ days — "We were unable to assign an instance to you" — India region

Hi community,I've been trying to request a Personal Developer Instance for the past 3 days and keep getting the same error:"We were unable to assign an instance to you. Please retry now."Details:- Account created: July 2026- Region: India- Email used...

Question

Workday Bulk Hr Cases

Hi Guys,I'm working on the RIF offboarding for our client — they run RIFs as a bulk action (~800 employees in a single event, triggered from Workday). The catch is that before the bulk fires, there's a set of pre-work activities that have to happen a...

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Resolved! buildagent is not working

build agent is not working infact its not responding just

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How to invoke one AI Agent from another AI Agent in Virtual Agent Assistant?

Hi Team,I have created an AI Agent and deployed it in Virtual Agent (VA) as an assistant for end users. My requirement is to invoke different specialized agents from this main agent based on user requests—for example, an agent that creates problem ti...

Question

Resolved! Reference Qualifier

Hello, I am working on a flow in which one of the fields is to get approval from the financial controller of the requestor's site. Also, I have to create a reference qualifier that reads "Where cost center is not empty". A screen shot of what I ha...

Question

ServiceNow Learning 141: Flow Error: Flow is open in read-only mode or not activated?

Hi All, I will cover today how I manage to solve this error of flow wherein it opened in read only mode. Error Details: flow is read-onlyflow can not be activatederror show "Insufficient access level for operation [write] on Action Design entity [sys...

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Project Workspace- status reports tab in project shows only records created in workspace

hello,I've encountered a very strange problem while working on the project workspace,only status report records created with the project workspace are presented in the status report tab in a project record, so if i created a status report for a a cer...

Question

curl command to my PDI get "User is not authenticated" response

I just got a new PDI today with "Australia" release. I setup password for "admin" user account, and I can login to the "admin" account from browser successfully. Then from a Linux VM, and also tried from macbook, I issue curl commands like these:> cu...

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What is the maximum length of sysparm_query in REST API GET request or the max length of the entire REST API GET request string

I cannot find any place that specify the max number of char for REST API request or sysparm_query.So here is the example of my request:curl --user 'username':'password' "https://instance.service-now.com/api/now/table/incident?sysparm_limit=10&sysparm...

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ServiceNow PDI Reclamation Rules: Avoid Losing Access

Your ServiceNow Personal Developer Instance can be reclaimed if it is old enough and you have not logged in directly within the required time. Since July 11, 2026, ServiceNow has begun applying its updated PDI reclamation policy to inactive instances...

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