Advance reference qualifier is not working in the self service portal

[JLeong]

Good day!

I have a reference field to show the user's phone device(s).

I have a very simple reference qualifier that is not working in the portal but it works in the core UI.

Could someone pls check if I am missing something? 

Thanks in advance.

Regards,

Jocelyn

[sushantmalsure]

try removing last part ^EQ , and test again.

Also check if you have assigned_to field on u_telecom table, becuase as per this configuration variable 'select the device' reference will show only those devices where assigned_to is present with that specific sys_id.

If you want to show devices of logged in user and assigned_to field is present on u_telecom table then you can use following:

javascript:'assigned_to='+gs.getUserID();  

[JLeong]

Hi Sushant,

Thanks for your response. I tried and it did not work:

But in core UI, it works:

[sushantmalsure]

@JLeong  ..

[JLeong]

It did not work  😞