Advanced Notification Condition - Do not send email if member of group

Josh80 · ‎02-11-2016

Hello

I have a requirement for a notification when a Request is submitted via Self-Service.

I need the advanced condition to lookup the User's group membership and if is a member of a certain group, do not trigger the email.

I saw this script on another user's question, but I cannot seem to get it to work. Any suggestions?

So logically - the script should look up the user's group membership and if XXX group is found, then return false and not generate email.

Thanks in advance!

if (!isGroupMember(current.opened_by, 'group here') ) {

answer = true;

} else {

answer = false;

}

var grpMbr = new GlideRecord('sys_user_grmember');

grpMbr.addQuery('user', userID);

grpMbr.addQuery('group', groupID);

grpMbr.query();

if (grpMBR.next()) {

return true;

} else {

return false;

}

Brian Dailey1 · ‎02-16-2016

Hi Josh,

You are getting that error because using a "return" expects you to be using it within a function. Instead try setting the variable "answer = true;" (or false).

i.e.,

var grpMbr = gs.getUser();

if(grpMbr.isMemberOf('Service Desk')){

answer = false;

}

else{

answer = true;

}

However as mentioned earlier, you should be able to skip the "if" statement since isMemberOf() returns a true/false on it's own. You could just use:

answer = !gs.getUser().isMemberOf('Service Desk');

Just for efficiency's sake.

Thanks,

-Brian

View solution in original post

Michael Fry1 · ‎02-11-2016

Seems like you could just use isMemberOf to check the group:

var grpMbr = gs.getUser();

if (grpMbr.isMemberOf('Service Desk')){

return false;

else {

return true;

}

Josh80 · ‎02-12-2016

Hello Michael

Stupid question - do you know why I'm getting a response of 'Invalid Return" for the return false?

srinivasthelu · ‎02-12-2016

Hi Josh,

You just need to put below line in the advanced condition box. Advanced condition expects a boolean value as a result so the error.

gs.getUser().isMemberOf('Service Desk')

thanks

Srini

Mark this response as correct/helpful if does so

Josh80 · ‎02-16-2016

Hello Michael

I appreciate your response...but as is, the return is saying invalid no matter what I add to the script.

Can you suggest what I'm doing wrong?
Thanks