Advanced Notification Condition - Do not send email if member of group

[Josh80]

Hello

I have a requirement for a notification when a Request is submitted via Self-Service.

I need the advanced condition to lookup the User's group membership and if is a member of a certain group, do not trigger the email.

I saw this script on another user's question, but I cannot seem to get it to work.   Any suggestions?

So logically - the script should look up the user's group membership and if XXX group is found, then return false and not generate email.

Thanks in advance!

if (!isGroupMember(current.opened_by, 'group here') ) {

      answer = true;

} else {

      answer = false;

}

          var grpMbr = new GlideRecord('sys_user_grmember');

              grpMbr.addQuery('user', userID);

              grpMbr.addQuery('group', groupID);

              grpMbr.query();

              if (grpMBR.next()) {

                      return true;

              } else {

                      return false;

              }

[Michael Fry1]

So I just tried without an errors. Where are you getting the error? Can you past screenshot?

[Josh80]

Sorry - I had it correct before...I just didn't correct it this time.

It still does it.

[Pradeep Sharma]

Hi Josh,

Just add } after line 4.

var grpMbr = gs.getUser();

if (grpMbr.isMemberOf('Service Desk')){

return false;

}

else {

return true;

}

[Josh80]

Pradeep,

Thank you - but I pasted an old screenshot.   I had it correct previously...but it still returns invalid.

thanks

[Michael Fry1]

If you use what srinivasthelu recommened, does it work?

gs.getUser().isMemberOf('Service Desk') is basically saying True or False