Advanced Reference Qualifier Not Working on Catalog Item ESC
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03-12-2026 04:14 AM
Hi
Having an issue with my Advanced Reference Qualifier.
I have 2 tables called Function / Sub-Function. Sub-Function references Function.
Sub-Function table:
I have created 2 variables of type: Reference.
Function:
Sub-Function:
I'm trying to filter out Sub-Function values based on what I have in Function. However I have tried variations of the advanced reference qualifier and instead of filtering it out, it keeps on showing me the full list.
Based on the function variable, it will match it based on the u_parent field in the u_sub_function, Finance = Finance and it will give me the values I need. I tried hardcoding by:
javascript:'u_parent=6a96d5d73b5bb29040c5f49a04e45a53'
where the ID is the sys_id of Finance and this one works. What could I be missing? Help is appreciated. Thank you.
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03-12-2026 08:00 AM
since variable is reference type no need of ref_qual_elements, remove that
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-12-2026 08:04 AM
Hi,
Even after removing the variable attributes ref_qual_elements, issue is still not resolved.
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03-12-2026 04:33 AM - edited 03-12-2026 04:48 AM
Duplicate reply, removed
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03-12-2026 05:13 AM
Hi @sna12578 ,
Which table both the fields are referring?
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03-12-2026 08:06 AM
Hi,
Function:
Sub-Function:
