Affected area of property "glide.ui.ref_ac.startswith"

Junichi Kaneda
Kilo Expert

I want to change the value of the property "glide.ui.ref_ac.startswith" from "true" (default) to "false".

What is the scope of this property?

This change seems to only apply to reference fields that reference user tables. Is it correct?

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

As mentioned by Jaspal the property would affect entire platform wherever reference field is being used and not specific to sys_user table

So I would recommend checking with your customer/business team before changing that as it is global impact.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0753550

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Jaspal Singh
Mega Patron
Mega Patron

Hi Junichi,

 

Yes, your understanding is correct it applies to refrence fields only. Setting the property false will apply to all reference fields on the platform.

Refer link for a check which I guess you already have & also link for further details in case you use List V3

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

As mentioned by Jaspal the property would affect entire platform wherever reference field is being used and not specific to sys_user table

So I would recommend checking with your customer/business team before changing that as it is global impact.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0753550

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader