After 2-3 days of inactivity my PDI goes off-line and I cannot wake it up, not as it said after 10 d
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‎04-21-2025 02:12 PM
After 2-3 days of inactivity my PDI goes off-line and I cannot wake it up, not as it said after 10 days
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‎04-24-2025 10:46 AM
Hi,
My PDI (https://dev210277.service-now.com) is still offline, can someone help to bring it online? thx
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‎04-24-2025 10:48 AM
Hi @avig
There is no support available for PDI, so no one can fix it, Either wait or take a new PDI.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎04-24-2025 11:09 AM
Hello @avig
Personal Developer Instances (PDIs) can occasionally go into maintenance or become unresponsive without any prior notice. Unfortunately, there’s no official support available for PDIs.
You can wait 2–3 days, as the instance may come back online automatically. However, if it remains offline after that period, the best option is to release the current instance and request a new one through the ServiceNow developer portal.
Hope this helps!
"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"
Thank You
Juhi Poddar
