After selecting generate sequence in an order guide, getting the error Invalid Reference
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03-13-2026 01:19 PM
I created an order guide and it processed 3 catalog items in parallel. The sequential fulfillment plug-in was recently installed. I then took that same order guide and selected generate sequence. I am now getting the playbook error Invalid Reference for each of the 3 catalog items. When I click on the link to the catalog items and go to the Automation tab, there is a field labeled "Request" that contains the "Invalid reference". What is causing the Invalid Reference error? Is Request referencing a field on the parent record?
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2 weeks ago
Does anybody have any updates on this? I am facing the same error, unable to activate the Playbook due to 'invalid reference'.