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01-22-2025 06:30 AM
I have selected user using custom set value components in atf as below
but when i execute the step the field is showing empty.
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01-23-2025 03:18 AM
Not all functionalities can be tested with ATF.
If you are able to detect the custom component but not able to set then it's not possible with ATF to test this.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-22-2025 07:16 AM
Hi @vinay kumar12 ,
May be both the fields are not same.
In ATF Test step screenshot, it seems the field is reference (search icon is present).
But in Field screenshot, it seems the field is not reference (search icon is not present).
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01-23-2025 01:42 AM - edited 01-23-2025 01:43 AM
Hi @Chidanand_VK , That is the only field available on the record producer to add users
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01-23-2025 07:05 AM
Hi @vinay kumar12 ,
Try with ATF Page Inspector to verify that setting the User to that field is possible or not.
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01-23-2025 02:38 AM
it's a catalog item right, then why not use Set Variable Value (SP) instead of Custom step?
Is that not a variable in your catalog item?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader