Agent Location History Map not visible under Field Service -> Dispatching

Ankita Gupte
Kilo Sage

Hi Experts,

 

As per below information, Agent location history map must be visible Field Service -> Dispatching. But its not visible.

 

https://docs.servicenow.com/bundle/vancouver-field-service-management/page/product/field-service-man...

 

Also when I try to access Workforce under CSM/FSM Configurable Workspace it shows me

"You do not have permissions to access this page" inspite of me being admin.

 

Please advice how can I track Agent Location History in FSM.

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