Agent not able see or access the conversational chat window in HR agent workspace

Shanmuga Priya7
Tera Contributor

3 hours ago

Agent can able to accept the request after accepting the request the agent is not able to see the conversational chat window box in the HR agent workspace

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Shanmuga Priya7
Tera Contributor
In response to Dr Atul G- LNG

3 hours ago

even after the plugin repair getting the same issue chat window is not visible in the inbox section

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Dr Atul G- LNG
Tera Patron
In response to Shanmuga Priya7

2 hours ago

Log a case with Now Support.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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