Agent Workspace Add to Visual Task Board for Incident

[mah1]

Tokyo Patch 2

Is it possible to add UI action Add to Visual Task Board to Incident in Agent Workspace?

It appears that OOB there are 5 UI actions named Add to Visual Task Board.

Has anyone done this?

Thank you!

[Saurav11]

Hello,

You can add any UI action to agent workspace by making the workspace form button to true:-

However if you want to make the button to work you will have to write the code accordingly.

Please mark my answer my answer as correct based on Impact.

[mah1]

Thank you... That much I understand but given that there are 5 OOB UI actions named Add to Visual Task Board, it's not clear to me which one is relevant.  Or do I need to do this to all 5? 

[Saurav11]

Hello,

Out if the 5 only one has form action marked as true that you will need to use:-

Please mark my answer as correct based on Impact.

[Saurav11]

Hello,

If my answer helped you please mark it as correct.

Thanks.