agent workspace Chat error internal server error

Cherly
Tera Contributor

we upgrade our system and now we are getting agent workspace Chat error internal server error. every time we take a chat from the portal in the agent workspace. 

1 REPLY 1

Mahathi
Mega Sage
Mega Sage

Hi @Cherly ,

Found this KB Article on this error, ACL could be an issue. 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717772

If my answer helped in any way, please mark it as Correct & 👍Helpful

Regards,
Mahathi