Agent workspace - Edit button missing in Related Lists
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04-15-2020 08:48 AM
I am configuring agent workspace and when I checked few related lists in Incidents, Configuration Items etc in agent workspace, there is no Edit option in them (like Child Incidents etc) though they are already enabled and available in Default view on Incident form. Please let me know how to get this edit button in related lists in Agent Workspace.
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07-10-2020 07:26 AM
Ashish, Did you follow these steps. Did it resolve your issue. If yes, please mark my answer correct/helpful
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03-02-2021 12:43 AM
No It did't helped , anyone have any idea how to fix this I'm looking for same in agent workspace.
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07-10-2020 03:27 AM
Hi,
The Edit button is called Add in agent workspace: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/workspace/task/set-up...
Cheers, Gerrit
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03-02-2021 12:45 AM
Before proceeding for these steps do i need to create Ui action [Edit] and then call in Related list action ??
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03-02-2021 01:59 AM
Well, Thank you very much ... this one helpful for me please remember during creation Edit in related list view , create two fields in both table (parent,child) referring to each others and create Related List Actions[refer module] in parent table.
