Most likely the code you are using on the client script is not good for the workspace environment.
This code works on all environments.
function onChange(control, oldValue, newValue, isLoading) {
if (!g_form.hasField('opened_for'))
return;
if (!newValue)
return;
g_form.getReference('opened_for', ref);
function ref(user) {
if (user.vip == 'true')
g_form.showFieldMsg('opened_for', 'This is a VIP user', 'error');
}
}
Most likely the code you are using on the client script is not good for the workspace environment.
This code works on all environments.
function onChange(control, oldValue, newValue, isLoading) {
if (!g_form.hasField('opened_for'))
return;
if (!newValue)
return;
g_form.getReference('opened_for', ref);
function ref(user) {
if (user.vip == 'true')
g_form.showFieldMsg('opened_for', 'This is a VIP user', 'error');
}
}
Hi @Sebas Di Loreto ,
It is working very fine in Agent workspace but now I am also getting it as an error for the form view when I was not using the Agent workspace.
Is there any further changes that we can do to remove this and only reflect in Agent workspace.
I added this client script on my dev instance and it worked fine on both interfaces, workspace and platform. I attached the xml you can import into the interaction table.
This is how it shows on the platform UI
This is how the same interaction shows on the workspace UI
If you noticed, the client script UI type is ALL. If you want it to apply only to the platform UI then make it Desktop. If you want it on workspace make it Mobile/Service Portal
