The CreatorCon Call for Content is officially open! Get started here.

Agile Development Application menu is not visible

Shweta44
Tera Contributor

‎03-22-2024 10:51 AM

Hello, I'm facing the same issue. I installed the Agile Development 2.0 plugin in my Developer instance. The previous version of agile was already present. After installation, we couldn't see the Agile Development application menu. Instead it's showing SDLC (scrum process) menu. I repaired the plugin but it didn't worked. I also checked if there is/are any module/s overriding (overrides=Agile Development filter) in Application Menus, but there are not any. Please let me know if anyone have any idea on this. 

 

Shweta44_0-1711129807173.png

 

 

Shweta44_1-1711129807207.png

 

 

0 Helpfuls
  • 638 Views
5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-22-2024 11:04 AM

Hi @Shweta44 

 

Try to repair the plugin once and logout and login in again.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Shweta44
Tera Contributor
In response to Dr Atul G- LNG

‎03-25-2024 10:50 PM

I tried this way but it didn't worked.

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Shweta44

‎03-26-2024 03:26 AM

Hi @Shweta44 

 

I installed 2.o plugin and can see only these

 

AGLearnNGrow_1-1711448775338.png

 

 

AGLearnNGrow_0-1711448737607.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

abhishekdalvi
Tera Guru

‎03-25-2024 11:10 PM - edited ‎03-25-2024 11:10 PM

Hi @Shweta44 ,

Please try the below solution

  1. Navigate to System Definition > Application Menus
  2. Add the 'Overrides' column to the list view
  3. Create a filter for Overrides=Agile Development
  4. For any Application Menus that appear, clear out their Overrides value where 'Agile Development' exists

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0820773#:~:text=Simply%20navi....

Note - Please mark helpful and "Accept Solution" action if this helps your requirement.

 

Thank you!

 

Regards,
Abhishek Dalvi
0 Helpfuls