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Agile Development Application menu is not visible

Shweta44
Tera Contributor

Hello, I'm facing the same issue. I installed the Agile Development 2.0 plugin in my Developer instance. The previous version of agile was already present. After installation, we couldn't see the Agile Development application menu. Instead it's showing SDLC (scrum process) menu. I repaired the plugin but it didn't worked. I also checked if there is/are any module/s overriding (overrides=Agile Development filter) in Application Menus, but there are not any. Please let me know if anyone have any idea on this. 

 

Shweta44_0-1711129807173.png

 

 

Shweta44_1-1711129807207.png

 

 

7 REPLIES 7

Sohail Khilji
Kilo Patron

Hi @Shweta44,

 

its a known issue, follow the below KB and that must solve your issue...

 

  1. Navigate to System Definition > Application Menus
  2. Add the 'Overrides' column to the list view
  3. Create a filter for Overrides=Agile Development
  4. For any Application Menus that appear, clear out their Overrides value where 'Agile Development' exists.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0820773#:~:text=Simply%20navi....

 

 


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PranavJ89663793
Kilo Contributor

Hi @Shweta44,

 

Was you able to resolve the issue? I’m encountering the same problem and would appreciate your guidance.

 

Thank you.

pranavjoshi
Tera Contributor

Hi @Shweta44Has this issue been resolved? I'm currently facing the same problem and would appreciate any help. Thank you!