AI Agent for PDI

anirban300
Kilo Guru

Hey All,

 

I was trying to install AI Agent studio in my PDI but was unable to do that. Does anyone has any idea on this?

 

I was trying to find the plugin 'Now Assist for IT Service Management (ITSM)' but it seems it can be only installed through studio.

 

Regards

Anirban

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @anirban300 

 

AI Agents, Gen AI or AI search is not available on PDI. You can practice only now, learning lab instances.

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10 REPLIES 10

shun6
Giga Sage

@anirban300 

AI features can't be used on PDI.

If you want to use Now assist for ITSM, you can try it at Now Learning training.

Thanks.

Shivalika
Mega Sage

Yes @anirban300 

 

The AI Agent is not on PDI yet. As suggested by @Dr Atul G- LNG  You can however use Now Learning Lab Instances. 

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

 

Bindu Jayagond
Tera Contributor

Hello @anirban300,

To find the plugin 'Now Assist for IT Service Management (ITSM)', please navigate to All > Now Assist Admin Console. (This option is available from the Vancouver version onward.)

BinduJayagond_2-1745829318477.png

 

In the Admin Console, click on Now Assist Features and then select Get Plugins Here, you will see all available plugins. However, please note that 'Now Assist for IT Service Management (ITSM)' is a paid plugin and cannot be used on a PDI.

BinduJayagond_3-1745829341251.png

Please mark helpful mark my answer as helpful and accept solution if it helped you in anyway.

Thank you!

Nitesh10
Tera Contributor

Hi Bindu,

 

I am able to install the Now Assist Admin. But the product specific plugin renders to store and it ask for the buy the plugin. 

 

Is there any way to install the plugin for PDI?

Hi @Nitesh10

AI Agents, GenAI, and AI Search are not available on PDIs as they are paid plugins. Currently, you can practice only on Learning Lab instances.

Thank you!