AI Agent for PDI

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anirban300
Kilo Guru

‎04-28-2025 01:07 AM

Hey All,

 

I was trying to install AI Agent studio in my PDI but was unable to do that. Does anyone has any idea on this?

 

I was trying to find the plugin 'Now Assist for IT Service Management (ITSM)' but it seems it can be only installed through studio.

 

Regards

Anirban

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-28-2025 01:10 AM

Hi @anirban300 

 

AI Agents, Gen AI or AI search is not available on PDI. You can practice only now, learning lab instances.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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srujancherr
Tera Contributor

‎07-14-2025 03:20 AM

Hi,

Try this course, and request for lab instance, you will get Instance with AI Agents 

AI AGENTS : CONFIGURE AI AGENTS

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