AI Agent for PDI

anirban300 · ‎04-28-2025

Hey All,

I was trying to install AI Agent studio in my PDI but was unable to do that. Does anyone has any idea on this?

I was trying to find the plugin 'Now Assist for IT Service Management (ITSM)' but it seems it can be only installed through studio.

Regards

Anirban

Dr Atul G- LNG · ‎04-28-2025

Hi @anirban300

AI Agents, Gen AI or AI search is not available on PDI. You can practice only now, learning lab instances.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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srujancherr · ‎07-14-2025

Hi,

Try this course, and request for lab instance, you will get Instance with AI Agents

AI Agent for PDI

AI AGENTS : CONFIGURE AI AGENTS