AI Search Assist is not working

[gautam_dhamija]

AI Search Assist is not functioning within the Record Producer — encountering an error message.

[Dr Atul - LNG]

Hi @gautam_dhamija 

Are you trying this in PDI? If yes, AI search may not work in PDI. Otherwise, please check and make sure AI search is enabled."

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/knowledge-managemen...