We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

AI Search in Service Portal - "Open Link in New Tab" Opens about:blank#blocked for Catalog Items

George_1
Tera Guru

I am facing an issue with AI Search in Service Portal.

When I search for a catalog item using AI Search, the search results are displayed correctly. If I left-click a catalog item from the results, it opens and works as expected.

However, if I right-click the catalog item and select "Open link in new tab", the new tab opens with: 

about:blank#blocked

 

George_1_0-1784617952538.png

 

0 REPLIES 0