Hi All,
We are looking for a requirement to configure AI Search work for all knowledge articles irrespective of user session language.
We have 2 languages – English and Finnish.
- If user session is in Finnish then they should be able to view articles from English and Finnish.
- If user session is in English should be able to view articles of English and Finnish.
We have tried with fallback language “glide.ais.translate.global_fallback_locale”. This will work only for one language. Example: If user has English then shows English and Finnish not vise versa.
We have tried with “glide.ais.global_searchable_filter.kb_knowledge” which will NOT consider user criteria while showing articles. So users are able to view articles even if they are not suppose to.
Has anyone came across such requirement and was able to configure articles irrespective of user session language.
