All flows in queued state in flow engine context!

elle
Kilo Contributor

Hello, everyone

My problem is that every flow is not automatically triggered in my personal instance, but they are all in queued state. But when I test them from flow designer they all work. 

1 ACCEPTED SOLUTION

Muralidharan BS
Mega Sage

Check in your sys_trigger, there should be a job called - Flow Engine Event Handler. If this is stuck try to nudge it. Also check event queue [sysevent] for backlogs. 

 

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15 REPLIES 15

Hi,

The flow being queue is a sign the events related to flow is not processing. 

1. Check in your sys_trigger, there should be a job called - Flow Engine Event Handler. This is responsible for running the events related to flow. 

2. Check this Job and see if the next action is in the near future and the state is running or ready

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3. if not then set the next action to the future and see the flows are getting fired. 

Thanks a lot for your quick reply. I checked this a few times. There is one Flow Engine Event Handler running (1 of 39) for 2 days now. All other are in red Ready. 
But all Flows are queued, not a single one gets processed.

When I tried to change the Next action time to something in the near future of a few of the others the State changes from a red Ready to a black Ready, but no one of them are starting?!

 

It might take some time becz all the flows are queued for you so the events job should process these flows. Better raise a HI case and get their review on your instance and process the events in a faster way. 

A HI case won't help here because it's a Personal Developer Instance.

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Oh! I didn't know this was on PDI. I thought it was on company instance.