all related list are getting captured in updated set

[sonimore101]

I added only one new Related List to the User form, but the existing Related Lists are also being captured in the Update Set. Should I capture only the new Related List entry? Why are the existing Related Lists also being captured, and what is the best practice in this case?

[sonimore101]

Hello @J Siva 

Let me show you. I have added the last three related lists, and I want to move only those three. If someone has made changes to the other related lists in the DEV environment, moving all of them could impact those existing changes. That’s why I want to move only the three related lists that I added.

so those three entry i added using add to update set. What  kind of error they will get later

[sonimore101]

Let me show you. I have added the last three related lists, and I want to move only those three. If someone has made changes to the other related lists in the DEV environment, moving all of them could impact those existing changes. That’s why I want to move only the three related lists that I added.

what kind of error will get later.

[Me Being Mustaq]

Hi @sonimore101 ,

 

This is normal ServiceNow behavior. When you add/remove/reorder a Related List on a form, ServiceNow updates the sys_ui_related_list and sometimes the parent form/layout configuration records. The update set captures the modified configuration record, not just the single change you made.

As a result, you may see :- Your newly added Related List entry, Existing Related List records, Form layout-related records, View configuration updates being included in the same Update Set.

Quick Rule

• Keep required form/layout configuration records.
• Remove only clearly unintended changes.
• Always test the Update Set in a lower instance before promoting.

If you share the exact record/table names appearing in the Update Set (for example sys_ui_related_list, sys_ui_form, sys_ui_section, etc.), I can tell you exactly which records should be retained and which can safely be removed.

Warm Regards,

Shaik Mustaq.